Renault Master 4
Filling the tank with reagent
Please ensure that you comply with the legislation of your country.
It is important to remember that failure to respect regulations in force could lead to legal action being taken against the vehicle owner.
Operating principle
The reagent is intended for Diesel engines fitted with the SCR (selective catalytic reduction) system.
Using the reagent reduces the quantity of nitrogen oxides in exhaust gases.
Reagent consumption in real time depends on vehicle usage conditions, the equipment fitted, and driving style.
Reagent quality
Use only reagents which conform to standard ISO 22241 and in accordance with the mark on the tank filler cap.
Topping up
Useful capacity of fuel tank: approximately 4.84 gal (22 litres).
With the ignition off, open the driver's door to open the flap 2. Loosen the cap 1.
Note: ammonium hydroxide vapour may escape from the cap opening when the tank temperature is high.
tip
To fill up with reagent, the engine must be stopped (not just on standby in the case of vehicles with the Stop and Start function). You must switch off the ignition Starting, stopping the engine.
warning
if the "XXX miles (XXX km)" lockout refill AdBlue message appears, fill the reagent tank and refer to the filling instructions.
Risk of immobilisation of the vehicle.
tip
Fill the vehicle tank on flat ground. It is recommended to fill up.
warning
Fuel filler cap: this is a specific type.
If you have to replace it, make sure it is identical to the original cap. Contact an approved Dealer. Do not wash the filler area with a high pressure washer.
Precautions for use
The tank can be filled at the pump. In other cases, it is essential to read the information shown on the reagent container (e.g. the can or bottle).
When filling, handle the reagent with care as it can damage clothes, shoes, the bodywork, etc.
If the reagent overflows, or contaminates any paintwork, clean the affected area quickly with plenty of cold water and a soft cloth.
Note: if the reagent fluid crystallises, use a soft sponge.
warning
The reagent must not come into contact with eyes or skin. If it does, wash the affected area with plenty of cold water. If necessary, consult a doctor.
In extreme cold weather conditions
In freezing conditions, fill the reagent tank as soon as the warning light
or the message "Top Up AdBlue before 2400 km" is displayed on the instrument panel.
Special cases
The reagent fluid freezes below approximately -10°C.
If it is necessary to top up or fill the reagent ( on):
- park the vehicle in a warmer area (temperature above approximately -10°C);
- do not attempt to fill while the fluid is frozen;
- wait for the reagent to return to its liquid state (approximately eight hours);
- top up or fill with reagent.
Note: if it is not possible to apply the procedure, have an accredited professional top up or refill the reagent.
tip
After filling the reagent tank, check that the cap and cover are closed, start the engine and WAIT 30 seconds with the vehicle stationary and the engine running before setting off again.
If this operation is not carried out, the filling of the tank will not be taken into account automatically until after several dozens of minutes of driving.
The "Fill AdBlue" message and/or the warning lights will continue to appear until the filling has been registered by the system.
For effective detection of filling by the gauge, please fill up the reagent tank.
warning
No work whatsoever is permitted on any part of the system. To prevent damage, only qualified personnel from our network may work on the system.
Alert with message on the instrument panel on display
Depending on the vehicle, the warning lights and messages on the instrument panel 3 are displayed according to the estimated range of the remaining reagent.
Depending on how the vehicle is driven, they may be displayed before the reagent gauge on the instrument panel is at the minimumDisplays and indicators.
Maintenance/Range
The information displayed on the instrument panel may be accompanied by a beep.
If the gauge 4 is displayed on the instrument panel:
Indicator lights | Messages | What to do? |
|---|---|---|
flashes continuously | - | When the message is displayed, there are about 2 litres of reagent left. Refill, or have an approved dealer refill the reagent in the tank. |
| flashes for a few seconds, then lights up and stays on each time the vehicles is started. | - | If the message is displayed when the ignition is switched on, approximately 1 litre of reagent is left. Refill, or have an approved dealer refill the reagent in the tank. |
| flashes for a few seconds, then lights up and stays on each time the vehicle is started, accompanied by beeps. | - | In this case, the vehicle speed is limited to approximately 12 mph (20 km/h). If the message is displayed when the ignition is switched on, approximately 0.5 litres of reagent is left. Refill, or have an approved dealer refill the reagent in the tank. |
| flashes continuously, accompanied by beeps. | - | In this case, the vehicle speed is limited to approximately 12 mph (20 km/h). If the speed limit is activated, there is no reagent left. Refill, or have an approved dealer refill the reagent in the tank. |
If there is no gauge 4 displayed on the instrument panel:
Indicator lights | Messages | What to do? |
|---|---|---|
- | « Top Up AdBlue before 2400 km » | If the message is displayed when the ignition is switched on, you have less than 1,491 miles (2,400 km) range remaining. Refill, or have an approved dealer refill the reagent in the tank. |
comes on. | « TOP UP AdBlue before 1200 km » | If the message is displayed when the ignition is switched on, you have less than 746 miles (1,200 km) range remaining. Refill, or have an approved dealer refill the reagent in the tank. |
lights up with audible signals when there is less than 124 km of range left. | "XXX miles (XXX km) lockout fill AdBlue" | The message is displayed when the ignition is switched on and is repeated:
In any event, fill or have an Approved Dealer fill the reagent tank as soon as possible. |
flashes accompanied by beeps. | - | The engine does not start. To restart, refill or have the reagent tank refilled by an approved Dealer as soon as possible. |
Alert with no message on the instrument panel
Depending on the vehicle, the warning light is displayed according to the reagent level indicated by the gauge 5 on the instrument panel.
Maintenance/Range
Gauge level | Warnings | What to do? |
|---|---|---|
Range A | - | - |
Range B | comes on. | You or an Approved Dealer should fill or top up the reagent tank. |
Range C | flashes for a few seconds at the start of the warning and each time the ignition is switched on, then stays on. | |
Range D | flashes for a few seconds at the start of the warning and each time the ignition is switched on, then stays on. It is accompanied by beeps. | Loss of engine power. You or an Approved Dealer should fill the reagent tank as soon as possible. |
At E | Empty tank. flashes accompanied by beeps. | In this case, at the next engine stop/start, the vehicle speed is limited to approximately 12 mph (20 km/h) until you fill the reagent tank or have it done by an approved dealer. |
System faults
When the indicator lights described light up, this may be accompanied by a beep.
If the gauge 4 is displayed on the instrument panel:
Indicator lights | Message | Readings |
|---|---|---|
and
| « Check Anti- Pollution System » « AdBlue quality to check » « AdBlue injection to check » | Indicates a fault in the system. Contact your approved Dealer as soon as possible. |
flashes for a few seconds, then lights up and stays on an
lights on a stays on each time the vehicle is started. | - | The engine power is limited and is accompanied by beeps. Depending on the type of fault, visual alerts will be issued until 20 or 100 hours after the fault occurs. Beyond that, if no repairs have been carried out, the speed will be limited to about 12 mph (20 km/h) accompanied by beeps. Contact an approved Dealer as soon as possible. |
flashes continuously and
| - | In this case, the vehicle speed is limited to approximately 12 mph (20 km/h). Duration: until the fault is repaired. Contact your approved Dealer as soon as possible. |
If there is no gauge 4 on the instrument panel:
Indicator lights | Message | Readings |
|---|---|---|
and
| « Check Anti- Pollution System » « AdBlue quality to check » « AdBlue injection to check » | Indicates a fault in the system. Contact your approved Dealer as soon as possible. |
and
| "Recording of the emissions control of XXX miles. » | Indicates a system failure and that you have XXX miles of range left. These warnings are repeated:
Contact your approved Dealer as soon as possible. |
flashes continuously and
An beep is triggered approximately every ten minutes. | "Anti-pollution lockout 0 miles" | If you have 0 miles (0 km) of range left, you will not be able to restart the engine. Contact your approved Dealer as soon as possible. |