Renault Zoe
Electric vehicles have special features, but operate in a similar manner to conventional vehicles.
The main difference in electric vehicles is the exclusive use of electric energy instead of fuel, as used in convention vehicles.
We therefore recommend that you read these instructions describing your electric vehicle carefully.
Connected services
(depending on vehicle)
Your electric vehicle has connected services that provide information and/or control:
- your vehicle’s charging status;
- the traction battery charging programming, based on certain choices on offer;
- air-conditioning remote programming (please see the information on “Air-conditioning: remote activation” in Section 3);
-...
You can access these services by:
- digital devices (mobile telephones 2, your computer 3, etc);
- multimedia display 1.
For further information, please contact an authorised dealer.
You can subscribe to a connected service or extend it at any time by consulting an authorised dealer.
Batteries
Your electric vehicle has two types of battery:
- a 400V traction battery;
- secondary 12 V battery.
400 V traction battery
This battery stores the energy necessary to operate the motor in your electric vehicle properly. As with any battery, it discharges after use, and must be regularly recharged.
You do not have to wait until the traction battery hits the reserve level in order to recharge it.
Charging times vary depending on the type of specific wall unit socket or public terminal you connect to.
Your vehicle range will depend on the charge level of the traction battery, and also on your driving style.
Please refer to information on “Vehicle range: recommendations” in Section 2.
Secondary 12V battery
The second battery on your vehicle is a secondary 12 V battery: this supplies the energy required to operate vehicle equipment (lights, windscreen wipers, ABS, etc).
The A symbol denotes the electrical elements of your vehicle which may present health risks.
400 volt electrical circuit
The 400 V electrical circuit is denoted by orange cables 6 and parts bearing the ṑ symbol.
The vehicle drive system in an electric vehicle uses a direct voltage of approximately 400 volts. This system can get hot during and after switching off the ignition. Respect warning messages given on the labels in the vehicle.
All interventions or modifications to the 400V electrical system (components, cables, connectors, traction battery) are strictly prohibited due to the risks they present to your safety. Please contact an authorised dealer.
The risk of serious burns or electric shocks can lead to death.
Driving
As with a car with an automatic gearbox, you will have to get used to not using your left foot, and not using this foot to brake.
When driving, if you lift your foot off the accelerator pedal or depress the brake pedal, the motor generates electrical current during deceleration, and this energy is used to brake the vehicle and recharge the traction battery. Please refer to the information on the “Charge meter” in Section 2.
Special feature:
After a maximum charge of the battery and during the first few miles of using the vehicle, the engine brake will be temporarily reduced. Please adapt your driving style appropriately.
The engine brake should under no circumstances be used as a substitute for the brake pedal.
Bad weather, flooded roads:
| Do not drive through floods if the depth of water is above the lower edge of the wheel rims |
Obstructions to the driver
On the driver’s side, only use mats suitable for the vehicle, attached with the pre-fitted components, and check the fitting regularly. Do not lay one mat on top of another.
There is a risk of wedging the pedals
Your electric vehicle is silent, so when you get out, place the gear selector on P, engage the handbrake and switch off the ignition.
RISK OF SERIOUS INJURY
Noise
Electric vehicles are particularly quiet. You will not yet necessarily be used to it, and neither will other road users. It is difficult for them to hear the vehicle when it is moving.
We would therefore recommend that you are aware of the horn and make use of it, especially when driving in a built-up area or when manoeuvring.
Please refer to the information on the “Pedestrian horn” in Section 1.
As the motor is silent, you will hear noises that you are not used to hearing (aerodynamic noises, tyre noise, etc.)
When charging, the vehicle may emit noises (fan, relays, etc).
When the vehicle is stopped, the heating system may start automatically for self-maintenance.