Renault Kangoo E-Tech electric

Impossible to charge the traction battery.

The charging flap warning light flashes red.

The outdoor temperature is lower than -26°C.

Recharge your vehicle in a more suitable environment. If necessary Towing: breakdown.

No electrical current in the wall socket or poor connection of cable to domestic socket.

Check your installation (circuit breaker, programmer, etc.).

Check the connections (charging socket, etc.) Introduction.

The cable is defective.

Please see an authorised Dealer to replace it.

Impossible to charge the traction battery.

The charging flap indicator light flashes in white.

The charging cable is not correctly locked to the vehicle.

Plug the charging cable correctly in to the vehicle. Introduction.

The programmable air conditioning fails to work.

One of the usage conditions is not complied with (the traction battery is not charged, etc).

Air conditioning: programming.

The traction battery range displayed is different to last time the engine was stopped.

The variation in the temperature of the traction battery between stopping and restarting the vehicle can influence the range displayed on the instrument panel.

Low outside temperatures can lead to a reduction in range compared to the last time the engine was stopped.

Drive a few kilometres and the battery range automatically readjusts as soon as its temperature reaches its optimal level.

The card does not lock or unlock the doors.

Card battery is flat.

Replace the battery. You will still be able to lock/unlock, and start your vehicle Locking, unlocking the opening elements and doors and Starting/stopping the engine: vehicle with key or Starting, stopping the engine: vehicle with card.

Use of devices operating on the same frequency as the card (mobile phone, etc.).

Stop using the devices or use the built-in key Locking, unlocking the opening elements and doors.

Vehicle located in a high electromagnetic radiation zone.

Vehicle battery flat.

Use the key that is built into the card Locking, unlocking the opening elements and doors.

The "Place card in zone + START" message appears on the instrument panel.

Place you card on the placement area Starting, stopping the engine: vehicle with card then press the START button.

The vehicle is started.

While the engine is on, it is not possible to lock/unlock using the card. Turn off the ignition.

Desynchronisation of the card.

Unlock the driver's door by inserting the card's built-in key into the door lock Locking, unlocking the opening elements and doors, then place the card on the placement area Starting, stopping the engine: vehicle with card and press the START button to synchronise the card.

The remote control does not lock or unlock the doors.

The remote control battery is flat.

Use the emergency key.

Use of devices operating on the same frequency as the remote control (mobile phone, etc.).

Stop using the devices or use the key.

Vehicle located in a high electromagnetic radiation zone.

Discharged battery.

Replace the battery. You will still be able to lock, unlock and start your vehicle Locking, unlocking the opening elements and doors and Starting/stopping the engine: vehicle with key or Starting, stopping the engine: vehicle with card.

The vehicle is started.

While the engine is on, it is not possible to lock/unlock using the key. Turn off the ignition.

Desynchronisation of the remote control

Unlock the driver's door by inserting the key into the door lock Locking, unlocking the opening elements and doors, then start the engine to synchronise the remote control Starting/stopping the engine: vehicle with key

The engine will not start.

Starting conditions are not fulfilled.

Starting/stopping the engine: vehicle with key or Starting, stopping the engine: vehicle with card.

The "hands-free" card does not work.

Place the card in the recess provided for this purpose on the centre console Starting/stopping the engine: vehicle with key or Starting, stopping the engine: vehicle with card.

The engine cannot be switched off.

Card not detected.

Place the card in the recess provided for this purpose on the centre console.

Press and hold the start button.

Electronic fault.

Press the start button 3 times quickly or press and hold.

The steering column remains locked.

Steering wheel locked.

Move the steering wheel while pressing the engine start button (or, depending on the vehicle, while using the ignition key) Starting/stopping the engine: vehicle with key.

Faulty electrical circuit.

Consult an approved Dealer.

Steering becomes heavy.

Assistance overheating.

Drive carefully at reduced speed, be aware of the level of force in the steering wheel needed to turn the wheels.

Fault with the electric assistance motor. Fault in the assistance system.

Consult an approved Dealer.

Vibrations.

Tyres not inflated to the correct pressure, incorrectly balanced or damaged.

Check the tyre pressure values: if this is not the cause, have their condition checked by an approved dealer.

The engine is overheating. The coolant temperature indicator is in the warning zone and warning light comes on.

Engine cooling fan not working.

Stop the vehicle, switch off the engine and contact an approved dealer.

Coolant leaks.

Check the coolant reservoir: it should contain fluid. If there is no coolant, consult an approved dealer as soon as possible.

Coolant boiling in the coolant reservoir.

Mechanical fault: damaged cylinder head gasket.

Stop the engine.

Call an approved Dealer.

The engine cooling fan starts to run after the ignition is switched off.

This is not necessarily a fault. The engine cooling fan group may start to run in order to regulate the engine temperature. This operation may last several minutes after the engine is switched off.

The engine cooling fan runs for more than 10 minutes after the engine is switched off.

Consult an approved Dealer.

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Faulty electrical circuit.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse or have it replaced Fuses.

The wiper does not stop.

Faulty electrical controls.

Consult an approved Dealer.

Direction indicators flashing more quickly.

Faulty rear bulb.

Rear lights and side lights: changing bulbsLocking, unlocking the opening elements and doors

The indicators are not working.

Faulty electrical circuit or control.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse or have it replaced Fuses.

The headlights do not switch on or off.

Faulty electrical circuit or control.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse or have it replaced Fuses.

Traces of condensation in the headlights or rear lights.

Traces of condensation may be a natural phenomenon caused by variations in temperature and humidity.

In this case, the traces will gradually disappear once the lights are switched on.

The front seat belt reminder warning light comes on when the seat belts are fastened.

An object is stuck between the floor and the seat and is disrupting the operation of the sensor.

Remove all objects from underneath the front seats.