Renault Express
The following advice will enable you to carry out quick, temporary repairs. For safety reasons, you should always contact an approved Dealer as soon as possible.
Using the remote control | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The remote control does not lock or unlock the doors. | The remote control battery is flat. | Use the emergency key. |
Use of devices operating on the same frequency as the remote control (mobile phone, etc.). | Stop using the devices or use the key. | |
Vehicle located in a high electromagnetic radiation zone. Discharged battery. | Replace the battery. You will still be able to lock, unlock, and start your vehicle Locking, unlocking the opening elements and doors and Starting, stopping the engine. | |
The vehicle is started. | While the engine is on, it is not possible to lock/unlock using the key. Turn off the ignition. | |
Desynchronisation of the remote control. | Unlock the driver's door using the key in the door lock, then start the engine to synchronise the remote control. |
The starter is activated | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The instrument panel indicator lights are weak or fail to light up and the starter does not turn. | Battery terminals not tight, battery terminals disconnected or oxidised. | Retighten, reconnect or clean them if they are oxidised. |
Discharged battery or not operational. | Connect another battery to the faulty battery Battery: breakdown recovery or replace the battery if necessary. Do not push the vehicle if the steering column is locked. | |
The engine will not start. | Starting conditions are not fulfilled. | |
With the vehicle stationary, engine cold, the engine's idle speed is high. | Petrol version, this is not necessarily a fault. This may be caused by the increase in the engine temperature. | The engine's idle speed should decrease after about one minute. Otherwise, this may be caused by another fault. Call an approved Dealer. |
The steering column remains locked. | Steering wheel locked. | To unlock, turn the key and the steering wheel slightly Running in. |
Faulty electrical circuit. | Consult an approved Dealer. |
On the road | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
Vibrations. | Tyres not inflated to the correct pressure, incorrectly balanced or damaged. | Check the tyre pressures: if this is not the cause, have their condition checked by an approved dealer. |
Coolant boiling in the coolant reservoir. | Mechanical fault: damaged cylinder head gasket. | Stop the engine. Call an approved Dealer. |
Smoke under the bonnet. | Short-circuit or cooling system leak. | Stop, switch off the ignition, stand away from the vehicle and contact an approved dealer. |
The oil pressure warning light comes on: | ||
when cornering or braking; | The level is too low. | Top up engine oil Engine oil . |
is slow to go out or remains lit up under acceleration. | Loss of oil pressure. | Stop the vehicle and contact an approved dealer. |
Abnormal white smoke from the exhaust. | In the diesel version, this is not necessarily a fault. Smoke may be caused by particle filter regeneration. | |
Petrol version, this is not necessarily a fault. Depending on the climate conditions (cold, humidity etc.), smoke may be produced under hard vehicle acceleration. | Reduce the engine speed and avoid sudden acceleration to gradually make the smoke disappear. Otherwise, this may be caused by another fault. Consult an approved Dealer. | |
Smoke under the bonnet. | Short-circuit or cooling system leak. | Stop, switch off the ignition, stand away from the vehicle and contact an approved dealer. |
Vibrations. | Tyres not inflated to the correct pressure, incorrectly balanced or damaged. | Check the tyre pressures: if this is not the cause, have their condition checked by an approved dealer. |
Steering becomes heavy. | Assistance overheating. No power-assisted steering oil. Fault in the assistance system. | Drive carefully at reduced speed, be aware of the level of force in the steering wheel needed to turn the wheels. Consult an approved dealer. |
Whistling. | Roof aerial poorly positioned. | Position the aerial. |
The engine is overheating. The coolant temperature indicator light
| Engine cooling fan not working. | Stop the vehicle, switch off the engine and contact an approved dealer. |
Coolant leaks. | Stop the vehicle, switch off the engine and check the coolant reservoir: it should contain fluid. If there is no coolant, consult an approved dealer as soon as possible. | |
The oil change warning light remains lit after an oil change. | Warning not reset after oil change. | Reset the alert following an oil change Trip computer. |
Coolant boiling in the coolant reservoir. | Mechanical fault: cylinder head gasket damaged. | Stop the engine. Call an approved Dealer. |
warning
Radiator: in the event of a significant lack of coolant, remember that you must never top it up using cold coolant while the engine is very hot. After any procedure on the vehicle which has involved even partial draining of the cooling system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved by our Technical Department may be used for this purpose.
Stopped | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The engine cooling fan starts to run after the ignition is switched off. | This is not necessarily a fault. The engine cooling fan group may start to run in order to regulate the engine temperature. This operation may last several minutes after the engine is switched off. | |
The engine cooling fan runs for more than 10 minutes after the engine is switched off. | Consult an approved Dealer. |
Electrical equipment | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
Direction indicators flashing more quickly. | Bulb blown. | Replace the bulb Rear lights and side lights: replacing bulbs. |
The indicators are not working. | Faulty electrical circuit. | Consult an approved Dealer. |
Fuse damaged. | Replace the Fuses or have it replaced. | |
The headlights do not switch on or off. | Faulty electrical circuit or control. | Consult an approved Dealer. |
Fuse damaged. | Replace the fuse or have it replaced Fuses. | |
Traces of condensation in the headlights or rear lights. | This is not a fault. Traces of condensation are a natural phenomenon caused by variations in temperature and humidity. In this case, the traces will disappear slowly once the lights are switched on. | |
The wipers do not work. | The wiper blades are stuck. | Free the blades before using the wipers. |
Faulty electrical circuit. | Consult an approved Dealer. | |
Fuse damaged. | Replace the fuse or have it replaced Fuses. | |
The wiper does not stop. | Faulty electrical controls. | Consult an approved Dealer. |
The front seat belt reminder warning light comes on when the seat belts are fastened. | An object is stuck between the floor and the seat and is disrupting the operation of the sensor. | Remove all objects from underneath the front seats. |