Renault Austral
The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact an approved Dealer as soon as possible.
Using the card | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The card does not lock or unlock the doors. | Card battery is flat. | Replace the battery. You will still be able to lock/unlock, and start your vehicle Locking, unlocking the opening elements and doors and/or Starting, stopping the engine. |
Use of devices operating on the same frequency as the card (mobile phone, etc.). | Stop using the devices or use the built-in key Locking, unlocking the opening elements and doors. | |
Vehicle located in a high electromagnetic radiation zone. Vehicle battery flat. | Use the key that is built into the card Locking, unlocking the opening elements and doors. | |
The vehicle is started. | While the engine is on, it is not possible to lock/unlock using the card. Turn off the ignition. | |
The "Place card in zone + START" message appears on the instrument panel. | Desynchronisation of the card | Unlock the driver's door by inserting the card's built-in key into the door lock Locking, unlocking the opening elements and doors, then place the card on the placement area Starting, stopping the engine and press the START button to synchronise the card. |
The starter is activated | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The instrument panel indicator lights are weak or fail to light up and the starter does not turn. | Battery terminals not tight, battery terminals disconnected or oxidised. | Retighten, reconnect or clean them if they are oxidised. |
Discharged battery or not operational. | Connect another battery to the faulty battery Battery or replace the battery if necessary. Do not push the vehicle if the steering column is locked. | |
Faulty circuit. | Consult an approved Dealer. | |
The engine will not start. | Starting conditions are not fulfilled. | |
The "hands-free" card does not work. | Place the card in the recess provided for this purpose on the centre console or Starting, stopping the engine. | |
With the vehicle stationary, engine cold, the engine's idle speed is high. | Petrol version, this is not necessarily a fault. This may be caused by the increase in the engine temperature. | The engine's idle speed should decrease after about one minute. Otherwise, this may be caused by another fault. Call an approved Dealer. |
The starter is activated | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The engine cannot be switched off. | Card not detected. | Place the card in the recess provided for this purpose on the centre console. Press and hold the engine start button. |
Electronic fault. | Press three times in quick succession or press and hold the engine start button. Special feature of the E-Tech full hybrid vehicle: after stopping the engine, if the automatic gearbox does not automatically engage P position, messages will appear on the instrument panel to warn you. It will then be necessary to press the engine start button. If the messages persist, stop the engine by pressing the engine stop button. Lock the vehicle with the card, wait approximately five minutes, then unlock the vehicle using the card and finally press the engine start button again. If the problem persists, check that the electronic parking brake is applied and contact an approved dealer. | |
The steering column remains locked. | Steering wheel locked. | Move the steering wheel while pressing the engine start button. |
Faulty electrical circuit. | Consult an approved Dealer. |
On the road | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
Vibrations. | Tyres not inflated to the correct pressure, incorrectly balanced or damaged. | Check the tyre pressures: if this is not the cause, have their condition checked by an approved dealer. |
White smoke from the exhaust. | This is not necessarily a fault. Depending on the climate conditions (cold, humidity etc.), smoke may be produced under hard vehicle acceleration. | Reduce the engine speed and avoid sudden acceleration to gradually make the smoke disappear. Otherwise, this may be caused by another fault. Consult an approved Dealer. |
Smoke under the bonnet. | Short-circuit or cooling system leak. | Stop, switch off the ignition, stand away from the vehicle and contact an approved dealer. |
The oil pressure warning light comes on: | ||
while cornering or braking. | The level is too low. | Top up engine oil Engine oil . |
is slow to go out or remains lit up under acceleration. | Loss of oil pressure. | Stop the vehicle and contact an approved dealer. |
On the road | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
Steering becomes heavy. | Assistance overheating. | Drive carefully at reduced speed, be aware of the level of force in the steering wheel needed to turn the wheels. |
Fault with the electric assistance motor. Fault in the assistance system | Consult an approved Dealer. | |
The engine is overheating. The coolant temperature indicator is in the warning zone and warning light
| Engine cooling fan not working. | Stop the vehicle, switch off the engine and contact an approved dealer. |
Coolant leaks. | Check the coolant reservoir: it should contain fluid. If there is no coolant, consult an approved dealer as soon as possible. | |
Coolant boiling in the coolant reservoir. | Mechanical fault: damaged cylinder head gasket. | Stop the engine. Call an approved Dealer. |
warning
Radiator: in the event of a significant lack of coolant, remember that you must never top it up using cold coolant while the engine is very hot. After any procedure on the vehicle which has involved even partial draining of the cooling system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved by our Technical Department may be used for this purpose.
Electrical equipment | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The wipers do not work. | Wiper blades stuck. | Free the blades before using the wipers. |
Faulty electrical circuit. | Consult an approved Dealer. | |
Fuse damaged. | Replace the fuse or have it replaced Fuses. | |
The wiper does not stop. | Faulty electrical controls. | Consult an approved Dealer. |
Direction indicators flashing more quickly. | Faulty bulb. | |
The indicators are not working. | Faulty electrical circuit or control. Faulty bulb. | Consult an approved Dealer. |
Fuse damaged. | Replace the fuse or have it replaced Fuses. | |
The headlights do not switch on or off. | Faulty electrical circuit or control. Faulty bulb. | Consult an approved Dealer. |
Fuse damaged. | Replace the fuse or have it replaced Fuses. |
Electrical equipment | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
Traces of condensation in the headlights or rear lights. | Traces of condensation may be a natural phenomenon caused by variations in temperature and humidity. In this case, the traces will gradually disappear once the lights are switched on. | |
The front seat belt reminder warning light comes on when the seat belts are fastened. | An object is stuck between the floor and the seat and is disrupting the operation of the sensor. | Remove all objects from underneath the front seats. |