Charging

Charging schematic diagram

1
Specific wall socket or recharging terminal
2
Charging cable
3
Electric charging connection
Tip
If you have any questions regarding the equipment needed for charging, please ask an authorised dealer.

Warnings

WARNING
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury or electric shocks which could result in death.
Charging
Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charging socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.
Do not modify or perform any action on the installation during charging.
In the event of an impact, even slight, against the charging flap or valve, have them checked by an authorised dealer as soon as possible.
Take care of the lead: do not tread on it, immerse it in water, pull on it or let anything knock against it.
Check regularly that the charging lead is in good condition.
In the event of damage to the charging lead (corrosion, browning, cuts, etc.), to the unit or to the vehicle's electrical charging socket, do not use them. Please see an authorised dealer to replace them.
In the event of non-activation of the charging flap locking mechanism and/or unlocking of the vehicle's electric charging socket, please contact an approved dealer.

Charging lead A

This lead is specific to your vehicle and designed for connecting to wall sockets or public terminals to enable standard charging of the traction battery.
Tip
We recommend that you use a charging cord that enables a standard charge to charge the traction battery.
Tip
Before cleaning the charging lead, make sure the lead is disconnected.
Clean the cable using a cloth slightly dampened with water.
When cleaning, make sure that the cloth does not come into contact with the ends of the cable (connectors, charging pins) to avoid any risk of corrosion.
Tip
Each charging lead is stored in the luggage compartment of the vehicle LUGGAGE COMPARTMENT STORAGE.

Charging lead B

This lead can be used for:
  • standard charging, on a socket used only for the vehicle (16 A charging);
  • occasional charging using a domestic socket (8 A, 10 A charging), for example when you are not at home.
In all cases, sockets must be fitted as stated in the instructions provided with the charging lead B.
In all cases, read the charging lead B user instructions carefully.
Tip
Never leave the socket hanging by the cord. Use the hooks C to hang it.
Tip
If a malfunction occurs during the charging process (red warning light appears on the unit D), stop charging immediately. Please refer to cord instructions.

Warnings

WARNING
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury or electric shocks which could result in death.
Choice of charging cord
The standard charging cords supplied with the vehicle have been designed specifically for this vehicle. It is designed to protect you against the risks of electric shock that can lead to death or fire.
Do not use with the charging leads of previous vehicles as they are not adapted. For safety reasons, the use of a charging cord not recommended by the manufacturer is strictly forbidden. Failure to follow this instruction can lead to risks of fire or electric shock that can prove fatal. For information on a charging cord suited to your vehicle, please consult an authorised dealer.
Using the charging cable B
Please read the instructions that come with the charging cord carefully to learn about precautions you must take when using the product and the technical specifications required when fitting the socket.
Installation
Wall socket
Have a special wall socket installed by a qualified professional.
In the case of domestic charging
Have a qualified professional check that each socket to which you will connect the charging cable complies with the standards and regulations in force in your country and that it complies with the specifications described in the information on "Power supply systems".
Power supply systems
Only use charging terminals which conform to the IEC 61851-1 standard and connecting points protected by:
  • a Type A 30 mA residual current device specific to the socket used;
  • an overcurrent protection device;
  • protection against overvoltage relating to lightning in exposed areas (IEC 62305-4);
  • an earth connection that complies with the standards in the relevant country.

Charging types that conform to European standards

Alternating current (AC)

If the information is displayed on the vehicle charging flap, follow the instructions below.
Before plugging in a charging lead, check that:
  • the colour and one of the letters of the input socket 4 correspond to the colour and one of the letters on the end 5 of the lead;
  • the colour and one of the letters of the input socket 3 correspond to the colour and one of the letters on the end 6 of the lead.

Direct current (DC)

If the information is displayed on the vehicle charging flap, follow the instructions below.
Before plugging in a charging lead, make sure that the colour and one of the letters on the inlet socket 3 correspond to the colour and one of the letters on the end 6 of the charging lead.
Tip
If fast-charging the vehicle (DC), the charging cable between your vehicle and the charging terminal must not exceed 30 metres.
If in doubt about the length of the cable, consult the owner of the charging terminal (DC).

Table

Charging type
Alternating current (AC)
Connection
Charging terminal 4/Charging cable 5
Vehicle 3/Charging cable6
Charging types that conform to European standards (for all other cases, please consult an approved dealer).
Charging type
Direct current (DC)
Connection
Vehicle 3/Charging lead 6
Charging types that conform to European standards (for all other cases, please consult an approved dealer).

Electric charging socket 3

Note: if in a snowy environment, remove snow from the area around the vehicle charging socket before plugging in or disconnecting. Snow in the socket may block the insertion of the charging cord plug.
The vehicle is equipped with two charging sockets located at the front of the vehicle (depending on the vehicle):
  • socket E for charging up to 22 kW;
  • socket F for direct current charging.
Note: on vehicles fitted with an 11 kW charger, connecting the charging cable to the socket E and to a 22 kW recharging terminal will enable the vehicle to be charged at a maximum of 11 kW.
Precautions
Avoid charging and parking your vehicle in extreme temperatures (hot or cold).
Under extreme conditions, charging may take several minutes before starting (time required for the traction battery to cool down or warm up).
When the vehicle is parked for more than seven days in temperatures below approximately -25°C, charging the traction battery can become impossible.
If the vehicle is parked for more than three months with near zero charge, it may become impossible to charge the battery.
To preserve the service life of your traction battery, avoid parking the vehicle for more than one month with high charge, especially when the weather is very hot.
Energy level availability depends on the traction battery temperature. It may therefore vary between the time the vehicle is stopped and restarted, depending on whether the battery is cold or warm.
In anticipation of arrival and parking in cold conditions (minus temperatures), if the battery charge level is below approximately 30%, the vehicle must be recharged within approximately four hours after the vehicle is parked.
When arriving in a cold location, the battery temperature will drop and approach the exterior temperature.
In such a situation, the battery's useful capacity (available energy level) may be reduced significantly to the extent that it will not be possible to start the vehicle again.
Note: the useful capacity will be recovered during the next journey if the battery temperature increases sufficiently.
Favour charging the traction battery after driving and/or in mild temperatures. Otherwise, charging may take a longer period of time or even become impossible.
Advice
  • In high temperatures, try to park and recharge the vehicle in a shaded/sheltered location;
  • charging can be performed in the rain or snow.

Recharging the traction battery

Vehicle stationary, ignition off:
  • take the charging cable located in your vehicle's luggage compartment;
  • press the switch 6 or, depending on the vehicle, press the electric charging socket unlocking button on the card CARD to unlock the charging flap 10;
  • open the valve 8;
  • plug in the end of the lead to the power supply;
  • grab the handle 9;
  • plug in the vehicle cord. The warning light 7 flashes in yellow;
  • after you hear a locking click, check that the charging cord is properly plugged in. To check the locking, pull gently on the handle 9.
Tip
Do not use the charging flap 10 to hang the charging lead 2 while recharging the vehicle.
The charging cord is automatically locked with the vehicle. This will make it impossible to unplug the cord from your vehicle.
During charging, the warning light 7 flashes in blue.
Tip
Make sure you fully uncoil the charging cord to limit its heating.
WARNING
Do not use an extension lead, multiple socket or adapter.
Fire hazard.
When charging starts, the following information is displayed on the instrument panel:
  • the energy level on the battery warning light 11;
  • the battery refill rate;
  • an estimate of the remaining charging time (this is not displayed after the battery is charged to approximately 95%);
  • depending on the vehicle, the warning light 12 indicates that the vehicle is connected to a power supply;
  • your vehicle range will vary according to the charge level.
Tip
The traction battery charging time depends on the amount of energy remaining and the power delivered by the charging terminal. The information is displayed on the instrument panel during charging DISPLAYS AND INDICATORS.
Note: under certain conditions, the actual charging time may be longer than the charging time displayed on the instrument panel. This depends on:
  • the quality of the electrical network;
  • the initial charge level;
  • the exterior temperature is too cold;
  • ...
In the event of a problem with the charging cable, we recommend that you replace it with a cable that is identical to the original. Consult an approved Dealer.
The display on the instrument panel disappears after a few seconds. It reappears when the doors are unlocked.
One charging is complete, the warning light 7 illuminates continuously in green.
You do not need to wait until the charge is at reserve levels to recharge your vehicle.

Operating faults

If the warning light 7 flashes in red:
  • disconnect the cable 2 from the socket 3 and from the power supply, according to the procedure described on the following diagram;
  • re-connect the cable 2 to the same supply source or to one nearby.
If the warning light 7 continues to flash in red, contact an approved dealer.
Precautions to take when removing from the socket
Tip
It is imperative to follow the unplugging steps in order.
  • Press the switch 6 or, depending on the vehicle, press the electrical charging socket unlocking button on the card CARD to unlock the charging flap and release the charging cable 2 from the vehicle;
  • grab the handle 9;
  • unplug the charging lead 2 from the vehicle;
  • you must close the valve 8;
  • you must close the charging flap 10 and press on it to lock it;
  • disconnect the lead 2 from the power supply 1;
  • store the cable 2 in the luggage compartment.
Note: immediately after a long period of charging the traction battery, the lead may be hot. Please use the handles.
Tip
In the event of an unexpected charging interruption (charging fault, faulty recharging terminal, etc.), disconnect the cable 2 and ensure that the charging flap is properly closed and locked 10 before attempting to recharge or before starting the vehicle.
Tip
After pressing the charging cable unlocking button, you have 30 seconds to unplug it before it locks again.
WARNING
To avoid disturbing the charging monitoring system, do not install any antistatic strip to the vehicle.

Label 13

The label 13 located on the charging flap 10 provides information on the charging operation according to the status of the warning light 7:
  • when it flashes in yellow this indicates that the cable is plugged into the vehicle and the system is carrying out its checks;
  • flashes in blue: charging is in progress or the vehicle is using the mains supply for its operation (e.g. for passenger compartment air conditioning);
  • when it lights up continuously in blue this indicates that charging programming is activated;
  • when it lights up continuously in green this indicates that the vehicle is fully charged;
  • when it flashes in red this indicates an operating fault.
The label 13 located on the right-hand side reminds you of the following instructions:
  • do not wash the charging flap using a high-pressure water jet;
  • with the vehicle stationary, the valve and the charging flap can be opened;
  • when the vehicle is being driven, the valve and the charging flap must be closed;
  • open the flap to connect the charging lead;
  • close the flap again once disconnected;
  • connect to a domestic socket, an alternating current charging terminal or a direct current charging terminal;
  • for any information on charging, please consult your vehicle user manual.

Label 14

Depending on the vehicle, one of the labels 14 is located on the charging flap 10.