Renault Master 4
General information
tip
Advice
Avoid leaving the card in hot, cold or humid areas.
Keep the card with you.
Do not keep the card in a place where it could be bent or damaged accidentally, such as in your back pocket.
Depending on the vehicle, there are two types of card: card A or card B.
"Hands-free" card (version A)
- 1.
Unlocking the front doors and, depending on the vehicle, the side doors.
- 2.
Switching on the lighting remotely.
- 3.
Locks all the opening elements.
"Hands-free" card (version B)
- 1.
Unlocking the front doors and, depending on the vehicle, the sliding side doors in Secure mode, or unlocking all the opening elements in Access mode.
- 2.
Switching on the lighting remotely.
- 3.
Locks all the opening elements.
- 4.
Unlocking the rear doors and, depending on the vehicle, the sliding side door.
tip
Card version B
There are two ways to use the card: access mode and secure mode.
To switch between the card modes of use, access the "ACCESS" menu from the trip computer or multimedia screen, depending on the vehicle. The default mode is Secure mode.
card operating range
This varies according to the surroundings: take care not to accidentally lock or unlock the vehicle by inadvertently pressing the buttons on the card.
Interference
Interference by factors in the immediate vicinity (external installations or the use of equipment operating on the same frequency as the card) may disrupt its operation.
Range
Make sure that the correct battery type is being used, and that the battery is in good condition and inserted correctly. Its service life is approximately two years: it should be replaced when the "Keycard Battery Low" message appears on the instrument panel "Hands-free" card (version B).
tip
If the battery is flat, you can still lock/unlock and start your vehicle Locking, unlocking the opening elements and doorsStarting, stopping the engine.
"Remote lighting" function
Press button 2 to switch on the dipped beam headlights and the exterior lighting for approximately 20 seconds. This can be used, for example, to identify the vehicle from a distance when parked in a car park.
Press and hold button 2 for approximately two seconds to switch on the exterior lighting and emit a sound.
Note: press button 2 again to switch off the lighting.
tip
Replacement: need for an additional card
If you lose your card or require another, you can obtain one from an approved Dealer.
If a card is replaced, it will be necessary to take the vehicle and all its cards to an approved Dealer to initialise the system.
You may use up to four cards per vehicle.
warning
Driver's responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone in your vehicle, even for a short time.
They may pose a risk to themselves or to others by starting the engine, activating equipment such as the electric windows or locking the doors.
Also, in hot and/or sunny weather, please remember that the temperature inside the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY.
Fitting a strap 7
Slide the rear casing 5 downwards while pressing on area A.
tip
Never insert screwdriver-type tools into the opening 6.
Insert the hand strap into the component 8 and pass the end of the strap through the buckle.
Position the strap at the opening 6 and close the casing.
Note: check that the diameter of the hand strap cord 7 fits the opening 6.
Use
Card A
warning
Driver's responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone in your vehicle, even for a short time.
They may pose a risk to themselves or to others by starting the engine, activating equipment such as the electric windows or locking the doors.
Also, in hot and/or sunny weather, please remember that the temperature inside the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY.
There are two ways to unlock/lock the vehicle:
- in "hands-free" mode, depending on the vehicle, using button 2 on the handle 1 of the driver's door, passenger door or luggage compartment door;
- using the card in remote control mode.
Deactivating/activating the "hands-free mode"
Depending on the vehicle, you can deactivate/activate the "hands-free" lock and unlock from the trip computer or the multimedia screen.
warning
Never leave your vehicle with the card inside.
"Hands-free" unlocking/locking using button 2
(depending on the vehicle)
With the card in zone 3 and the vehicle locked, press button 2 on the handle 1 of the driver's door, passenger door or luggage compartment door to unlock the vehicle.
The hazard lights and side repeaters flash once to indicate that the doors have unlocked and, depending on the vehicles, the door mirrors fold out automatically.
With the vehicle unlocked, press button 2 once to lock the vehicle.
The hazard warning lights flash twice to indicate that the vehicle is locked and, depending on the vehicle, the door mirrors automatically fold in.
tip
Do not store the card anywhere it may come into contact with other electronic equipment (computer, phone, etc.) as this could hinder its operation.
Special features of the unlocking system
After eight days of not using the vehicle, use the card to unlock it.
Use the card as a remote control (refer to relevant information) or, depending on the vehicle, press button 2 to unlock the vehicle and reactivate "hands-free" mode.
Special features relating to "hands-free" locking
After locking in "hands-free" mode, you have to wait approximately three seconds before being able to unlock the vehicle again.
During these three seconds, the door handles can be tried to make sure that the vehicle is locked properly.
Note: if a door or the luggage compartment door is open or not properly shut, the vehicle will not be locked.
Using the card as a remote control A
Unlocking with the card
Press the button 4.
The hazard lights and side repeaters flash once to indicate that the doors have unlocked and, depending on the vehicles, the door mirrors fold out automatically.
tip
The card buttons are deactivated when the engine is running.
Locking using the card
With the doors and luggage compartment door closed, press button 5: the vehicle will be locked.
The hazard warning lights flash twice to indicate that the vehicle is locked and, depending on the vehicle, the door mirrors automatically fold in.
Note:
- the maximum distance at which the vehicle locks depends on the surroundings;
- if a door or the boot is open or not properly shut, locking is not carried out.
Card B
Unlocking the vehicle
There are two ways to unlock the vehicle:
- in "hands-free" mode, using the buttons on the door handles;
- using the card in remote control mode.
Locking the vehicle
There are four ways to lock the vehicle:
- in "hands-free" mode, using button 6 on one of the front door handles;
- in "hands-free" mode, using button 7 on one of the sliding side door handles;
- using the card in remote control mode;
- in "hands free" mode, using the button on the handle of the rear door.
Deactivating/activating the "hands-free mode"
Depending on the vehicle, you can deactivate/activate the lock and unlock from the trip computer or the multimedia display by pressing button 6 on the door handles.
You can also deactivate/activate the sound signal that is emitted upon locking when moving away from the vehicle. See the relevant information.
"Hands-free" unlocking
tip
Do not store the card anywhere it may come into contact with other electronic equipment (computer, phone, etc.) as this could hinder its operation.
With the card in the access zone 3:
- press button 6 on the handle of one of the front doors to unlock the front doors in secure mode or all of the opening elements in access mode;
- press button 7 on the handle of the sliding side door or button 8 on the rear hinged door to unlock the rear area in secure mode or all the opening elements in access mode.
The hazard lights and side repeaters flash once to indicate that the doors have unlocked and, depending on the vehicles, the door mirrors fold out automatically.
"Hands-free" locking
With the vehicle unlocked and all of the opening elements closed, press button 6, 7 or 8 to lock all of the opening elements.
Secure mode
If one of the front doors is open, press button 6, 7 or 8 to lock the rear area.
If one of the rear opening elements is open, press button 6, 7 or 8 to lock the front doors.
Special features relating to "hands-free" locking
After locking in "hands-free" mode, you have to wait approximately three seconds before being able to unlock the vehicle again.
Note: "hands-free" unlocking/locking will not work if the card is not present within the detection zone for the button being pressed.
Using the card as a remote control B
warning
Driver's responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone in your vehicle, even for a short time.
They may pose a risk to themselves or to others by starting the engine, activating equipment such as the electric windows or locking the doors.
Also, in hot and/or sunny weather, please remember that the temperature inside the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY
There are two modes of use: secure mode and access mode.
To change the card mode of use, access the "ACCESS" menu from the trip computer or the multimedia screen, depending on the vehicle.
The default mode is Secure mode.
tip
The card buttons are deactivated when the engine is running.
Unlocking with the card
Press button 9 to unlock the rear, hinged or tailgate doors and, depending on the vehicle, the sliding side doors.
Secure mode
Press button 4 to unlock the front doors and, depending on the vehicle, the sliding side doors.
Access mode
Press button 4 to unlock all the opening elements.
The hazard lights and side repeaters flash once to indicate that the doors have unlocked and, depending on the vehicles, the door mirrors fold out automatically.
Locking using the card
With the doors and luggage compartment door closed, press button 5: the vehicle will be locked.
The hazard warning lights flash twice to indicate that the vehicle is locked and, depending on the vehicle, the door mirrors automatically fold in.
Note:
- the maximum distance at which the vehicle locks depends on the surroundings;
- if a door or the boot is open or not properly shut, locking is not carried out. A beep sounds and the hazard warning lights and side repeaters do not flash.
With the engine running, if a door is opened and closed and the card is no longer in zone 10, the "Keycard Not Detected" message indicates that the card is not inside the vehicle. This will, for example, prevent you from driving away after dropping off a passenger who has kept the card on them.
The warning disappears when the card is detected again.
Unlocking/locking the luggage compartment only
Press button 6 to unlock/lock the luggage compartment only.
With the engine running, if a door is opened and closed and the card is no longer in zone 10, the "Keycard Not Detected" message indicates that the card is not inside the vehicle. This will, for example, prevent you from driving away after dropping off a passenger who has kept the card on them.
The warning disappears when the card is detected again.
Deadlocking
If the vehicle is equipped with a deadlocking function, this allows you to lock the opening elements and to prevent the doors from being unlocked using the interior handles (for example, by breaking the window and then trying to open the door from the inside).
warning
Never use deadlocking if someone is still inside the vehicle.
Special note: deadlocking is not possible if the hazard warning lights or the side lights are lit.
tip
Depending on the vehicle, the door mirrors may fold in automatically when the vehicle is locked.
Activation/deactivation
To activate deadlocking
Press button 2 twice in quick succession.
Locking is confirmed by two slow flashes and three quick flashes of the hazard warning lights and side repeaters.
Depending on the vehicle, the door mirrors may fold in automatically when the vehicle is locked Rear view.
To deactivate deadlocking
Press once on button 1.
The hazard warning lights flash once to indicate that the doors have been unlocked.
"Hands-free" card: battery
warning
If they need to be replaced, be sure to use the same or equivalent type of battery (consult an Approved Dealer).
warning
Precautions relating to batteries:
- keep batteries (new or used) out of reach of children;
- not to swallow the batteries.
Risk of chemical burns which may lead to death.
- If it may have been ingested or inserted into any part of the body, consult a doctor as soon as possible.
warning
When replacing:
- make sure that the batteries are correctly inserted.
There is a risk of explosion.
- if the flap does not close correctly, do not use and keep out of reach of children.
Replacing the battery
When the "Keycard Battery Low" message appears on the instrument panel, replace the card battery:
- slide the rear casing 1 downwards while pressing on area A;
- remove the battery cover 2;
- remove the battery by pressing on one side and lifting the other;
- replace it according to the direction and template shown inside the cover.
To refit, proceed in the reverse order then press one of the buttons on the card four times while you are near the vehicle: the next time the vehicle is started, the message will disappear.
Check that the cover is clipped shut.
Note: when replacing the battery, do not touch the electronic circuit or contacts on the card.
tip
Check that the cover is clipped shut.
tip
The batteries are available from approved Dealers, and their service life approximately two years. Check that there is no dye on the battery: risk of an incorrect electrical contact.
Operating faults
If the battery is too weak to ensure correct operation, you will still be able to start and lock/unlock the vehicle Starting, stopping the engine.
tip
Do not throw away your used batteries as rubbish.
Take them to an approved dealer or consult your local authority for information on appropriate recycling facilities.