Renault Koleos
The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact an approved dealer as soon as possible.
Using the key | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The key does not lock or unlock the doors. | Key battery is flat. | Replace the battery. Even if the key battery is dead, you can still lock/unlock the doors or start the engine. Locking and unlocking the opening elements and doorsStarting, stopping the engine |
Use of appliances operating on the same frequency as the key (mobile phone, etc.). | Stop using the device or use the emergency key. Key, remote control | |
Vehicle located in an area with strong electromagnetic radiation. Vehicle battery discharged. | Use the emergency key. Key, remote control | |
The vehicle is started. | While the engine is on, it is not possible to lock/unlock using the key. Turn off the ignition. |
The starter is activated | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The instrument panel indicator lights are weak or fail to light up and the starter does not turn. | Battery terminals disconnected or oxidised. | Consult an approved dealer. |
Discharged battery or not operational. | Connect another battery to the faulty battery 12 V battery: breakdown recovery or replace the battery if necessary. Do not push the vehicle if the steering column is locked. | |
Faulty circuit. | Consult an approved dealer. | |
The engine will not start. | The starting method is incorrect. | Starting, stopping the engine |
key does not work. | Insert the card into the card reader and start the vehicle. Starting, stopping the engine | |
The engine cannot be switched off. | key not detected. | Insert the key into the card reader. |
| Electronic fault. | Press the Start button five times quickly. | |
The steering column remains locked. | Steering wheel locked. | Move the steering wheel while pressing the engine START button. |
Faulty electrical circuit. | Consult an approved dealer. |
On the road | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
Vibrations. | Tyres not inflated to the correct pressure, incorrectly balanced or damaged. | Check the tyre pressures: if this is not the cause, have their condition checked by an approved dealer. |
White smoke from the engine room. | There is a short circuit or leak in the cooling circuit. | Stop, switch off the ignition, stand away from the vehicle and contact an approved dealer. |
The oil pressure warning light comes on:
| The level is too low. | Add engine oil. Engine oil |
Loss of oil pressure. | Stop the vehicle and contact an approved dealer. | |
Steering becomes heavy. | Assistance overheating. | Consult an approved dealer. |
The engine is overheating. The coolant temperature indicator is in the warning zone and warning light comes on. | Engine cooling fan not working. | Stop the vehicle, switch off the engine and contact an approved dealer. |
Coolant leaks. | Check the coolant reservoir: it should contain fluid. If there is no coolant, consult an approved dealer as soon as possible. | |
Coolant boiling in the coolant reservoir. | Mechanical fault: damaged cylinder head gasket. | Stop the engine. Call an approved dealer. |
warning
Radiator: in the event of a significant lack of coolant, remember that you must never top up using cold coolant while the engine is very hot. After any procedure on the vehicle which has involved even partial draining of the cooling system, it must be refilled with a new mixture prepared in the correct proportions.Reminder: only products approved by our Technical Department may be used for this purpose.
(If prediluted coolant is not available, use the approved concentrated coolant diluting it to 50/50 with deionised or distilled water.)
Electrical equipment | POSSIBLE CAUSES | ACTION REQUIRED |
|---|---|---|
The wipers do not work. | Wiper blades stuck. | Free the blades before using the wipers. |
Faulty electrical circuit. | Consult an approved dealer. | |
Fuse damaged. | Replace the fuse or have it replaced. Fuses | |
The wiper does not stop. | Faulty electrical controls. | Please contact an approved dealer. |
The turn signals don't work. | There is a problem with the electrical circuit or device. | Consult an approved dealer. |
Fuse damaged. | Replace the fuse or have it replaced.Fuses | |
The headlights do not switch on or off. | Faulty electrical circuit or control. | Consult an approved dealer. |
Fuse damaged. | Replace the fuse or have it replaced.Fuses | |
Traces of condensation in the headlights or rear lights. | This is not a defect. Traces of condensation may be a natural phenomenon caused by variations in temperature and humidity. | In this case, the traces will disappear slowly once the lights are switched on. |
The front seat belt reminder warning light comes on when the seat belts are fastened. | An object is stuck between the floor and the seat and is disrupting the operation of the sensor. | Remove all objects from underneath the front seats. |