Kangoo 2 ZE Phase 2

The remote control does not lock or unlock the doors.

The remote control battery is flat.

Use the emergency key.

Use of appliances operating on the same frequency as the remote control (mobile phone, etc.).

Stop using the devices or use the key.

Vehicle located in a high electromagnetic radiation zone.

Discharged battery.

Replace the battery. You will still be able to lock, unlock, and start your vehicle. If needed, please refer to the information on “Starting, stopping the engine” in Section 2.

The vehicle is started.

With the engine running, the key’s locking/unlocking device is blocked. Turn off the ignition.

Desynchronisation of the remote control.

Unlock the driver’s door using the key in the door lock, then start the engine to synchronise the remote control.

Impossible to charge the traction battery.

No electrical current in domestic sockets or poor connection of cable to domestic socket.

Check your installation (circuit breaker, programmer, etc.).

Check the connections (charging socket etc.). Please refer to “Electric vehicle: charging” in Section 1.

The outdoor temperature is lower than -26°C.

Recharge your vehicle in a more suitable environment. If necessary, refer to the paragraph on “Towing, breakdown” in Section 5.

The cord is defective.

Please see an authorised dealer to replace it.

The additional heating does not work.

Fill up the fuel tank.

Top up the tank. See the “Additional heating tank” paragraph in Section 1.

The programmable heating does not work.

One of the usage conditions is not complied with (the traction battery is not charged, etc.).

See information on “Heating, air conditioning: programming” in Section 3.

The vehicle clock is poorly adjusted or not adjusted.

Adjust the clock on the instrument panel - see the information on “Clock and exterior temperature” in Section 1.

Steering becomes heavy.

Assistance overheating.

Drive carefully at reduced speed, be aware of the level of force in the steering wheel needed to turn the wheels.

Fault with the electric assistance motor.

Fault in the assistance system

Consult an approved Dealer.

Vibrations.

Tyres not inflated to the correct pressure, incorrectly balanced or damaged.

Check tyre pressures. If this is not the problem, have them checked by an authorised dealer.

Coolant leaks.

Check the coolant reservoir: it should contain fluid. If there is no coolant, consult an authorised dealer as soon as possible.

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Faulty electrical circuit.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse (see information on “Fuses” in Section 5).

The wiper does not stop.

Faulty electrical controls.

Consult an approved Dealer.

Direction indicators flashing more quickly.

Blown bulb.

Replace the bulb.

The direction indicators do not work.

Faulty electrical circuit.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse (see information on “Fuses” in Section 5).

The headlights do not switch on or off.

Faulty electrical circuit or control.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse (see information on “Fuses” in Section 5).

Traces of condensation in the headlights or rear lights.

Traces of condensation may be a natural phenomenon caused by variations in temperature and humidity.

In this case, the traces will disappear slowly once the lights are switched on.